Employee Relations Consultant - Open Rank

Employee Relations Consultant

Under the direction of the Director of Employee Relations, the Employee & Labor Relations Consultant provides guidance, support and expertise in employee and labor relations matters to include discipline, coaching, performance management, HR policy interpretation, and collective bargaining agreement application. Key objectives include ensuring legal compliance and adherence to UMass Chan policies, procedures, and collective bargaining agreements are met in a consistent, objective and fair fashion.

Provide guidance to managers and employees on employee and labor relations issues, investigate formal complaints, make recommendations on UMass Chan' response, and ensure legal requirements are met in terms of employee and labor relations in order to minimize liability to UMass Chan. This position also collaborates with other HR team members to address organizational needs and contributes to a range of projects to implement HR strategies (i.e., organizational behavior, change management, policy implementation).

The Employee & Labor Relations Consultant is a driver of HR functional excellence and continuous process improvement.

Employee Relations Consultant Responsibilities:

• Performs contract administration and interpretation, grievance processing, preparation of disciplinary action, participation in labor-management committees, impact bargaining sessions, and training.
• Coaches and counsels management and staff on the performance management process.
• Interprets and applies UMass Chan policies and procedures, applicable federal and state laws and regulations to decision impacting employer-employee relations.
• Proactively minimizes organizational exposure by ensuring consistent application and interpretation of contractual provisions and related human resources policies.
• Partners with and serves as a resource to employees and managers to promote and maintain positive employee and labor relations.
• Develops and maintains good working relationships with UMass Chan' labor representatives.
• Provides managers with expert technical assistance, problem-solving, letter writing and early intervention with labor relations/employee relations issues.
• Manages and resolves sensitive and complex employee & labor relations matters.
• Administration of various meetings and hearings; scheduling, preparing for and participating in hearings and arbitrations; communication and correspondence with unions, UMass Chan leaders, the University of Massachusetts, UMass Chan's clinical partners and other Labor & Employee Relations Consultants.
• Conducts investigations regarding potential misconduct and violations of UMass Chan policy.
• Writes comprehensive fact-finding reports on investigative findings.
• Participates in employee training programs as required.
• Ensures employee & labor relations case management systems are accurate and complete
• Partners/collaborates with other HR centers of excellence to deliver optimal service to the customer.
• In consultation with the Director of Employee Relations:
• Prepares proposals, counter proposals, costing information and other information and documentation necessary for contract negotiations and participate in negotiations.
• Investigates and settle grievances under established grievance procedure.
• Prepares or assist in the preparation of briefs for arbitration and mediation cases and conduct presentations at hearings as needed.
• Facilitates the creation of settlement agreements to include Memorandums of Agreement (MOAs) on behalf of UMass Chan.
• Collect, analyze and summarize data and trends.

Employee Relations Consultant

Required Qualifications:

• Bachelor's degree or equivalent.
• 3-5 years of employee relations experience.
• 1-3 years of labor relations experience
• Ability to provide credible HR guidance to and influence management at all levels.
• Proven experience coaching and counseling all levels of staff on a wide variety of issues, and a thorough understanding of employment law.
• Excellent organizational skills.
• Strong written and verbal communication skills.
• Demonstrates credibility and integrity in communications.
• Demonstrated experience in conflict resolution, mediation, facilitation.
• Demonstrated team player.
• Strong customer focus.
• Excellent interpersonal skills in order to successfully interface at all levels of the organization.
• Computer skills in MS office (Excel, PowerPoint, Word), Peoplesoft and HRIS.
• Strong business acumen and a working knowledge of multiple HR disciplines.
• Analytical and problem-solving skills including the ability to analyze data, understand trends, develop recommendations.
• Ability to travel between business locations.

Sr Employee Relations Consultant

Required Qualifications:

• Bachelor's degree or equivalent experience.
• 7 years of employee relations experience.
• Experienced in the interpretation and application of state and federal employment laws & regulations, including but not limited to, the Family Medical Leave Act, MA Paid Family Medical Leave law, the Americans with…