HR Help Desk Specialist – Tier 1 Support
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-08-16
Listing for:
C999 UMass Memorial Health Care, Inc.
Full Time
position Listed on 2026-08-16
Job specializations:
-
HR/Recruitment
Job Description & How to Apply Below
UMass Memorial Health in Worcester, MA is seeking a Tier One HR Solution Center Representative to answer inbound employee inquiries across HR functions and own the resolution of tier 1 inquiries through case management.
You will educate and promote the use of self-service tools, monitor caseloads, and assist with problem resolution while maintaining confidentiality and high service levels.
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