HR Help Desk Specialist - Tier 1 (Caregiver Support
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-08-22
Listing for:
UMass Memorial Health
Full Time
position Listed on 2026-08-22
Job specializations:
-
HR/Recruitment
Job Description & How to Apply Below
UMass Memorial Health in Worcester, MA seeks a Tier 1 HR Solution Center Representative to answer inbound employee inquiries across HR functions, manage cases, and uphold confidentiality.
You will promote self-service tools, maintain data accuracy, follow SLAs, and support processes from recruitment to retirement; strong communication and MS Excel skills are essential; 6 months to 1 year in customer service preferred, Workday knowledge a plus.
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