Vice President, Human Resources

Description

POSITION SUMMARY:

The Vice President of Human Resources and Loss Prevention is IDI's senior human resources executive and a member of the executive leadership team. Reporting to the President, the VP leads the people strategy and HR function, aligning workforce planning, culture, talent, leadership development, performance, compensation, employee relations, compliance, and HR operations with the company’s business priorities.

Success requires a visible, trusted, pragmatic and enthusiastic leader who balances a people-first approach with accountability, sound judgment, compliance, and operational discipline.

• Executive Partnership: Collaborate with the executive leadership team on company strategy and organizational priorities. Advise and lead the ELT on organizational effectiveness, leadership, culture and talent; translate business priorities into workforce, organizational, and talent strategies that support Imperial’s growth.
• Workforce Planning: Lead workforce planning, organizational design, staffing strategies, succession priorities and capability requirements across the distribution center, remote sales and in-store service teams, and administrative functions.
• HR Function Leadership: Lead and develop the HR team; establish clear functional priorities, accountabilities, effectiveness measurements; and ensure responsive, consistent support across Imperial’s varied work environments.
• Change Leadership: Lead the people and organizational aspects of significant business changes, including leadership transitions, reorganizations, technology implementations, and other strategic initiatives.

• Culture & Engagement: Champion Imperial's mission and values and drive the company’s strategy of being the preferred employer. Lead communication, team member recognition, and engagement strategies that connect team members across all work environments and build a rewarding, positive, and inclusive workplace culture that encourages team members to Celebrate Each Other.
• Community Outreach: Champion the annual community giving campaign and committees to promote wellness, sustainability and our value to Support Our Communities.
• Talent Acquisition: Set the strategy for attracting, selecting, and onboarding high-quality talent and ensure recruiting and pre-Employment practices are effective, inclusive, and compliant. Oversee the design and development of an early-career talent pipeline that attracts high-potential talent through structured mentoring and growth opportunities.
• Development & Succession: Drive improvements in new-hire onboarding, leadership development, continuous learning and skills-based training, internal coaching programs, succession planning, and career pathways to advance our mission to Foster Growth for all team members.
• Performance Management: Partner with leaders to develop and maintain the performance management system, guiding effective practices for goal setting, feedback, coaching, performance improvement plans, corrective action, and documentation.
• Talent Metrics & Continuous Improvement
  :
  Identify, track and set targets for key HR metrics and indicators of being a Preferred Employer (e.g. team member NPS, internal promotion rate, retention, turnover, quality of hire, and time-to-fill).

• Policy Governance: Oversee the development, communication, interpretation, and consistent application of company policies. Partner with leaders to ensure employment decisions are fair, appropriately documented, legally compliant, and aligned with Imperial’s values.
• Employee Relations
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  Provide executive oversight and guidance workplace concerns, investigations, corrective action, accommodations, and separations, ensuring fair, timely, confidential, and appropriately documented decisions.
• Employment Compliance: Maintain compliance with federal, state, and local employment requirements, including those affecting IDI's multi-state remote and field-based workforce, and translate legal developments into practical guidance.

• Compensation: Lead compensation philosophy, job…