Senior System Administrator

Senior System Administrator

Category:
Other
Department:
Information Technology
Locations:
Worcester, MA
Posted:
Closes: 2/8/2026
Type:
Position

The Senior System Administrator is tasked with on-premise data center hardware installation and maintenance, including the setup of new servers, the enhancement of existing hardware to maintain optimal performance, and maintaining a server lifecycle retire/acquire process. Senior System Administrator is also tasked with managing the host servers, hypervisor, and VM instances for server virtualization. Responsibilities extend to managing cloud platforms by configuring and maintaining cloud computing, storage, and services in environments such as AWS and/or Azure.

The Senior System Administrator will also assist with server backups and the operation and maintenance of the SAN environment. Operating system maintenance encompasses applying security patches, updating software versions, and troubleshooting issues, thereby ensuring the smooth operation of the College's server population. The administrator should utilize centralized management tools to monitor and enhance the efficiency of server management. Additionally, they are responsible for keeping the College's server infrastructure up-to-date with BIOS and firmware updates, operating system and application service packs, patches, and version updates, such as implementing the latest Windows Server version or critical security updates.

They will also assist in the data center environmental controls. They will also develop, test, and maintain server disaster recovery procedures to support business needs. The Senior System Administrator will work with the Network Administrator in the networking architecture and infrastructure supporting server connectivity. They will work with the CSO to ensure operational safeguards, server security, data integrity, and perform vulnerability remediation.

The Senior System Administrator will also serve as a technical resource for the all of the Information Technology department, offering expertise in resolving server-client configuration issues, including troubleshooting connectivity problems and optimizing server performance.

Reports directly to the Director of Network Infrastructure.

The Senior Network Administrator exercises direct supervision over technical staff, contractors, student/internship workers, and consultants as assigned by the Director of Network Infrastructure.

• Develops procedures for, manages, and executes the installation of server operating system software and application software for both on-premise and in the cloud.
• Prepares specifications and quotes for server hardware/cloud purchases and upgrades.
• Develops and implements procedures for preventative maintenance on file servers, including operating system and application service pack updates and patches.
• Collects and maintains server and network performance statistics.
• Develops and documents file server configurations, including resolution and documentation of file server failures.
• De... (Please insert full text as per original if truncated)
• Personal responsibilities continue, including all subsequent bullet points from the original description such as acting as primary resource, coordinating file server migrations, supporting printing infrastructure, disaster recovery, AD/Entra structure, backup, cooling, UPS strategies, professional development, Service Desk collaboration, committee participation, teaching support, collaboration, diversity support, customer service, and performing other duties as assigned.

• Associate Degree in a Technology related field.
• Five or more years of experience in server/system administration or a related technical field.
• Ability to solve and resolve issues with minimal supervision.
• Some degree of experience in policy and planning, compliance, and operations as described in the preceding section titled "Duties and Responsibilities".
• Demonstrated interpersonal skills.
• The ability to communicate technical information, in writing and orally.
• A commitment to customer service.

• Bachelor's degree in a Technology related field.
• Experience working for a college or university within the Information Technology department.
• Experience with cloud-based server platforms (AWS and/or MS Azure).
• Experience with virtualization (MS Hyper‑V).
• Experience with HPe server hardware and management tools (One View, iLO).
• Experience with HP Nimble SAN technology.
• An understanding of IT Service Management and a clear commitment to ITSM frameworks such as the Information Technology Infrastructure Library (ITIL).

Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual…