Network Operations Engineer
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-02-21
Listing for:
Tata Consultancy Services Limited
Full Time
position Listed on 2026-02-21
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Cybersecurity, Network Engineer
Job Description & How to Apply Below
Network Operations Engineer
Salary Range: $50,000-$62,000 a year
Responsibilities- Daily SORT processing and JCL modification
- Running daily and nightly batch jobs
- Job scheduling and submission
- System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports
- 24/7 monitoring, maintaining, and troubleshooting infrastructure
- Diagnosing and resolving network issues, including hardware, software, and connectivity problems
- Incident response
- Communicating with other IT teams, vendors, and sometimes customers to resolve issues and elevate problems when needed
- Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions
- Performing routine maintenance tasks such as backups, updates, and security patching
- Managing open incidents
- Responsible for after‑hours and weekend on‑call duties
- Minimum 6‑8 years of related work experience
- Mainframe operating systems such as z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities
- Experience with network monitoring tools, incident management systems, and network security practices
- Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems
- Ability to quickly diagnose and resolve network issues using various tools and techniques
- Effective verbal and written communication skills to collaborate with others and explain technical information
- Ability to prioritize tasks, manage time effectively, and work under pressure in a fast‑paced environment
- BACHELOR OF COMPUTER SCIENCE
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