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Customer Reliability Engineer
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Systems Engineer, Cloud Computing
Job Description & How to Apply Below
Key Responsibilities Apply SRE principles to enhance customer success and proactively assist key customers Detect and prioritize platform issues, collaborating with teams for resolution Facilitate complex technical cases and guide customers in utilizing platform features
Required Qualifications 6+ years of experience in Database Engineering, Infrastructure Engineering, or Solution Architecture Strong background with relational databases such as Postgre
SQL or MySQL Experience in web application development with familiarity in Python, Typescript, and JavaScript frameworks
Experience with project management and business analysis tools like Hub Spot and Big Query Previous experience leading customer-facing technical engagements
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