Senior SAP Basis Engineer

Job Description:

• Provide the single point of contact for planning and scheduling client technical maintenance and upgrade activities.
• Interface with client technical staff on regular meetings and help with planning and recommendations for improvement.
• Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of: SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
• Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
• Drive continual improvement in systems operations through collaboration with both delivery and development teams.
• Actively engage in root cause analysis, in collaboration with software development and other delivery teams.
• Participate in development initiatives to improve operational performance.
• Collaborate with team leaders and team members to review workflow processes and SOPs.
• Execute against defined projects and report on their progress.
• Train and mentor new team members.

• Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
• 8-10 years of relevant hands-on SAP Basis engineering with one or more area of focus.
• 3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24x7 environment
• Solid background administering SAP HANA databases
• Solid background administering SAP Sybase databases
• Understanding of SAP security principals
• Experience with Red Hat Enterprise Linux and Ansible preferred
• Experience with configuration management and automation tools
• Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
• Experience working in ITSM tools, Service Now preferred
• AWS and Azure service usage on commercial or government cloud
• Development experience with a high-level language such as python or java a plus
• Strong analytical and critical thinking skills
• Strong ownership bias
• Deadline and detail-oriented

• Medical/dental/vision - 100% paid for employees, 50% paid for dependents
• Life and disability - 100% paid for employees
• 401K - 3% contribution, no employee contribution necessary
• Education and tuition reimbursement - up to $50K annually
• Employee Stock Options Plan
• Accident, critical illness, hospital indemnity benefits offered through our providers
• Employee Assistance Program
• Legal assistance
• Paid Time Off - up to 6 weeks per year
• Sick Leave - up to 2 weeks per year
• Parental Leave - up to 12 weeks