PMO Program Manager , Tech Deployment PMO

Description

World Wide Tech Deployment (WWTD) is seeking an experienced and business oriented PMO Program Manager to join the Tech Deployment Global Project Management Office (TD PMO) team in driving the success of TD projects through understanding customer/business needs, creating mechanisms and analytics to support, and driving proper levels of reporting and compliance for our teams and leaders in support of Governance, Risk management and Compliance for Tech Deployment process adherence, tool utilization and data accuracy.

Successful candidates will have Program and Project Management experience with a focus on process improvement whilst possessing a good understanding of Governance and Compliance processes.

As a PMO Program Manager, you will be responsible for managing, analyzing and reporting compliance of team members for process adherence, tool utilization and data accuracy. You will be responsible for cross‑org leadership communication as well as creating status reports, trend risk analysis and governance policies.

• Developing governance and compliance processes across multiple teams in line with the organization’s needs.
• Reporting business risks to senior leadership through trend analysis.
• Responsible for long‑term growth opportunities and risk identification, planning, communication and partnering with internal and external teams.
• Works independently and in a group setting, anticipates follow‑up questions and responds with supporting data.
• Excellent communication, both verbal and written as you will be required to write policies, status reports, leadership report‑out, update W /M /Q  documentation.
• Working closely with external teams to implement corporate mandate process improvement within the organization.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

The TD Global PMO is a centralized team responsible for overseeing and standardizing project management practices across the entire organization on a global level. The team is responsible for end‑to‑end business management from global intake, staffing models, process engineering to project compliance. TD PMO provides guidance, support, and best practices to internal teams to ensure successful delivery of projects that meet business objectives, timelines, and budgets.

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or…