System Specialist - Workday Recruiting & Reporting

Position: Application System Specialist - Workday Recruiting & Reporting
#
** Exemption Status:
** Exempt
* * Hiring Range:**$79,164.80 - $
** Schedule Details:
** Monday through Friday
** Scheduled

Hours:

**** Shift:
** 1 - Day Shift, 8 Hours (United States of America)
*
* Hours:

** 40
* * Cost Center:
** 99940 - 5953 Business Applications This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Application System Specialist – Workday Recruiting & Reporting  The Application System Specialist serves as a subject matter expert for Workday Recruiting and Reporting, delivering application configuration, support, requirements analysis, and solution design aligned with business needs. This role leads projects and optimization efforts end-to-end, including effort estimation, workstream management, and cross-functional collaboration, while operating with minimal oversight. The Specialist acts as a trusted advisor and mentor, supports team development, and provides leadership coverage as needed by leading meetings, managing urgent issues, and ensuring effective follow-through.

The role drives continuous improvement and innovation through ongoing learning, certifications, vendor partnership, and collaboration with stakeholders to align system capabilities and product roadmaps with organizational goals.

I.  Major Responsibilities:

Leadership and Expertise:  1.
Critical Incident Management:
Serves as a key member of the team, taking on challenging projects and critical incidents. Provides expert guidance during high-impact situations.  2.
Knowledge Sharing:
Embraces unknown issues as learning opportunities and proactively shares discovered knowledge with the team. Engages with vendors and systems, even with limited prior experience, to expand understanding and solve complex problems.

Knowledge Advancement:  1.
Continuously advances knowledge of current products, including obtaining application certifications and staying updated on system configurations and emerging technology and industry trends.  2.
Actively participates in professional development programs defined by department.

Project Coordination:  1.
Project Leadership:
Regularly leads projects with appropriate input. Takes responsibility for project outcomes and manages tasks effectively.  2.
Project Estimation:
Assists in estimating the hours required for upcoming projects to facilitate accurate planning and resource allocation.

Workflow Optimization:  1.
Recommends and implements workflow modifications. Collaborates with key vendors to discuss and apply standard solutions.  2.
Leverages knowledge of user experience design principles during system workflow reviews and/or optimization initiatives.
3.
Applies lean belt methodology, which focuses on improving efficiency and reducing waste in processes.
4.
Directs the configuration of application features and security settings and creation of support documentation, including test scripts and workflow diagrams.

Mentorship and Coverage:  1.
Acts as the primary advisor to other team members, department colleagues, and organizational staff. Seeks out and offers support to new staff members and helps them integrate into the team.
2.
Constantly innovates and assists others in achieving their ideas.  3.
Covers managerial responsibilities in leader’s absence, including handling urgent issues and maintaining team operations.

Project and Leadership:  1.
Proactively identifies barriers to completing work and escalates issues with proposed solutions.  2.
Leads meetings, develops agendas, assumes accountability for assigned follow-ups and practice closed loop communication.  3.
Particip…