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Senior IT Case Expert; Networking & Microsoft 365
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-07-13
Listing for:
Paragus IT
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Paragus IT, a leading outsourced IT vendor in the Pioneer Valley, seeks a Senior Case Agent to tackle our most complex IT challenges. You’ll support networking, Microsoft 365, and applications while mentoring peers and improving documentation.
This is a Service Desk role reporting to the Service Team Manager in a hybrid work setup. The ideal candidate brings 5+ years in IT support or network engineering, excels in communication, and thrives under pressure, turning chaos into calm with empathy
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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