Systems Administrator

Job Summary

The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA maintains configuration and supports a variety of systems, environments, clients, and end-users. As the first escalation point for Support Technicians, the SA resolves complex issues from the service desk or the field.

• Initial contact for inbound phone and chat support requests.
• Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
• Act as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Act as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
• Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
• Document system configurations, procedures, and troubleshooting steps.

Education/Certification Requirements:

• Associate degree in computer science or similar field
  -OR- 2 years of IT experience preferred.
• Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on‑job experience.

Experience Requirements:

• Strong infrastructure and troubleshooting skills.
• Valid driver’s license.

• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Plan.
• Minimum 4 weeks of Paid Time Off (PTO).
• Birthday PTO.
• Paid Holidays.
• Paid Time Off for Volunteering.
• Short-Term and Long-Term Disability Insurance.
• Life Insurance.
• Supplemental Insurance.
• Employee Assistance Program.

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.