End-User IT Support Engineer - White-Glove Service Desk
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-07-21
Listing for:
Jencap
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Desktop Support, Systems Administrator, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Jencap is seeking a Service Desk Engineer in Worcester, MA to provide high‑quality IT support for users and executives. You will own the endpoint environment, manage devices across the lifecycle, and resolve hardware, software, and M365 issues with a customer‑first mindset.
You will configure and deploy Windows endpoints via Intune and Autopilot, manage Azure/Entra , and maintain documentation, inventory, and security standards while collaborating with IT teams and vendors to enhance end‑user
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