Call Center Tech & Workforce Lead
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-07-21
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Jobtailor in Worcester, MA seeks a Call Center Supervisor to oversee real-time call distribution, technology coordination, and process improvement. You will lead staff training, mentor team members, and liaise with IT to resolve technical issues, ensuring efficient service delivery across all lines of business.
The role requires 2+ years in a supervisory capacity within a call center and a Bachelor's degree or higher.
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