Senior Solutions Architect (Hybrid TO Worcester, MA)

Senior Solutions Architect (HYBRID TO WORCESTER, MA)

Worcester, MA, USA

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

We areseekinga highly experienced

Senior Solution Architect with deepexpertisein the Property & Casualty (P&C) Insurance domainto lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid work arrangement.

POSITION OVERVIEW:

The ideal candidate willpossessstrong business and technical acumen, with a proven track recordof designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels.

This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric, and AI-enabled solutions.

This is a full-time, exempt position.

IN THIS ROLE, YOU WILL:

• Define and govern end-to-end solution architecture for large-scale P&C insurance platforms and digital initiatives.
• Partner with business stakeholders, product owners, and engineering teams to translate business requirements into scalable technology solutions.
• Develop architecture roadmaps aligned with enterprise architecture standards and business objectives.
• Lead architecture reviews, design workshops, and technical governance processes.
• Provide technology leadership throughout the software development lifecycle.

P&C Insurance Domain

• Design solutions supporting P&C insurance capabilities including:
• Agency/Broker Portals
• Customer Self-Service Platforms
• Rating and Pricing
• Regulatory and Compliance Requirements
• Collaborate with business leaders to modernize legacy insurance applications and integrate third-party insurance platforms.

Digital & Customer Experience

• Architect customer-facing web and mobile applications that improve customer acquisition, servicing, and claims experiences.
• Design omnichannel experiences integrating portals, mobile apps, CRM platforms, and contact centers.
• Ensure high availability, security, performance, and scalability across customer-facing solutions.
• Lead adoption of cloud-native architectures on Microsoft Azure.
• Define containerization and deployment strategies using Kubernetes.
• Evaluate and implement Generative AI (GenAI) use cases such as:
• Knowledge assistants
• Document processing and summarization
• Drive integration strategiesleveragingAPIs, microservices, and event-driven architectures.

WHAT YOU NEED

TO APPLY:

• Bachelor’s degree in computer science, Engineering, Information Systems, or related field.
• 10+ years of IT experiencewith3+ years in Solution Architectureroles.
• Property & Casualty (P&C) Insurance industry experience required.
• Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen)
• Experience working with distributed Agile teams.
• Strong hands-on experience inJava-based Full Stack Development:
  • Java
  • Spring Boot
  • Microservices Architecture
  • React, Angular, or modern JavaScript frameworks
  • Mainframe experience is a plus
• Extensive experience with workflow and BPM platforms such as Pega
• Docker and Containerization
• CI/CD pipelines and Dev Ops practices
• Integration & APIs
  • API-led architecture
  • Enterprise Integration Patterns
  • Event-drivenarchitecture
  • Messaging platforms (Kafka, Azure Service Bus, etc.)
• Mobile & Customer Applications
  • Experience architecting and delivering:
  • Mobile applications (iOS/Android)
  • Customer self-service portals
  • Agent/Broker portals
  • Digital claims and policy servicing platforms
• Generative AI
  • Experience implementing
    
    Generative AI solutions using:
  • LLM-based applications
  • RAG (Retrieval-Augmented Generation)
  • AI-powered chatbots and assistants
  • Intelligent document processing
• P&C insurance platform experience such as Guidewire, Duck Creek, Majesco, or similar.
• Experience with domain-driven design (DDD).
• Azure certifications and cloud architecture certifications.
• Experience with data and analytics platforms supporting insurance operations.
• Strong understanding of…