Senior Innovation Analyst

• Lead execution on innovation projects and realization of expected outcomes and learning through cross-functional teams
• Monitor project status, applying best practices and methods to manage and control project resources and scope
• Communicate major milestones, identify and manage project risks, develop mitigation strategies and contingency plans, provide direction to project teams, and conduct regular stakeholder status meetings
• Conduct market intelligence to identify market trends, opportunities, competitive advantages, and threats
• Secure cross-functional and cross-divisional stakeholder alignment and engagement
• Surface and support cross-functional business challenges and dependencies; create and implement solutions
• Establish a market-sensitive research agenda relating to critical operational topics and functions
• Conduct vendor briefings, web surveys, and end-user interviews to collect primary market intelligence and build market credibility
• Maintain broad awareness of business-line functions, technology changes, and industry trends, including innovation impacts on processes
• Build long-term relationships with external organizations and end-user partners
• Collect and analyze market and competitor intelligence from internal and external sources
• Assess emerging technologies, including artificial intelligence, machine learning, automation, and Insurtech solutions, for business applicability and strategic value
• Facilitate innovation workshops, design-thinking sessions, and experimentation activities to identify, prototype, and validate opportunities
• Report into the Business Innovation team and work with business partners across operations, underwriting, IT, and other departments

• Bachelor’s degree preferred
• 4-8 years of experience conducting and executing business and/or IT projects utilizing structured methodologies, such as agile
• Prior Property and Casualty insurance preferred but not required
• Excellent verbal and written communication capabilities, including storytelling, writing and presenting
• Ability to understand “the big picture”
• Creativity and innovation
• Ability to communicate concepts, ideas, feelings, opinions, and conclusions so that others understand or are persuaded to act
• Collaboration skills to leverage knowledge or skills and obtain shared commitment
• Ability to influence others persuasively and build support, agreement, or commitment
• Relationship-building skills at all levels
• Demonstrated ability to build expertise quickly in unfamiliar subject areas; intellectually curious
• Strong problem-solving skills
• Ability to work independently
• Strong work ethic with an inherent sense of ownership and responsibility
• Interest in and conversance about technology
• Effective collaboration as a team player with a warm, engaging style
• Comfortable operating in an ambiguous, “startup-like” environment
• Proficiency with Microsoft 365 applications, data visualization tools such as Power BI, collaboration technologies, and emerging AI-enabled productivity tools
• Expert understanding of market research techniques/methodologies in data collection is desired
• Employees are expected to participate professionally in virtual meetings; video cameras are expected under most circumstances

Demonstrates expertise in leading innovation projects, utilizing structured methodologies such as Agile, and conducting comprehensive market research to inform strategic decisions. Strong communication and relationship-building skills are essential for stakeholder engagement and collaboration across cross-functional teams.

• Project Management
• Market Research Techniques
• Agile Methodologies
• Stakeholder Engagement
• Data Visualization

• Project Management
• Market Research
• Data Analysis
• Agile Methodologies
• Problem-Solving
• Innovation Facilitation
• Vendor Briefing
• Competitive Analysis
• Emerging Technologies Assessment
• Business Intelligence

• Communication
• Collaboration
• Creativity
• Relationship Building
• Influencing

• Property and Casualty Insurance
• Market Intelligence
• Innovation
• Cross-Functional Teams
• Operational Topics

• Microsoft 365
• Power BI
• Data Visualization Tools
• Collaboration Technologies
• AI-Enabled Productivity Tools