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Secret-Cleared IT Help Desk Technician
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-09-08
Listing for:
American Ops
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
American Operations Corporation is seeking a Service Desk Technician to support Hanscom AFB clients across classified and unclassified systems. You will handle ticket management, remote troubleshooting, software installation, and SCCM patching while meeting service desk metrics.
Key duties include daily ticket review, on-site and remote support, hardware and software troubleshooting, and ensuring encryption operations and DISA STIG compliance.
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