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IT Operations Lead — Hybrid, Mentor & Resolve Complex Issues
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-09-10
Listing for:
Luther Ridge
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
Ascentria Care Alliance in Worcester, MA is seeking an IT Operations & Support Lead to drive hands-on technical leadership, mentor staff, and strengthen helpdesk operations. This role focuses on resolving Tier II/III issues while elevating processes and service quality across the organization.
The position requires 5+ years of IT experience across support, administration, and networking, with a proactive, service-minded, and calm-under-pressure mindset.
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