Senior Technical Claims Consultant - General Liability

Senior Technical Consultant
- Casualty Claims (General Liability)

Seeking a highly skilled and experienced Senior Technical Consultant
- Casualty Claims to join a dynamic claims team. This role involves managing complex commercial general liability (CGL) claims, including litigated cases, coverage analysis, and resolution of disputes. As a Senior Technical Consultant, will play a pivotal role in analyzing, investigating, negotiating, and resolving high‑exposure claims while collaborating with internal and external stakeholders to deliver exceptional service.

• Base Salary: $95,000 - $120,000 per year (commensurate with experience)
• Benefits:
  Comprehensive benefits package starting on Day 1, including:
• Medical, dental, vision, life, and disability insurance
• Tuition reimbursement
• Flexible work arrangements

• Handle complex CGL claims, including litigated cases with exposure up to $1M in primary insurance.
• Conduct thorough investigations, including gathering facts, analyzing statements, and evaluating damages.
• Collaborate with defense counsel and other parties to achieve timely and cost-effective claim resolutions.
• Draft and review coverage letters, reservation of rights (ROR) letters, and tender letters.
• Manage a caseload of approximately 125 claims, with 80% being litigated.
• Represent the company at mediations, arbitrations, and trials, with occasional travel (5-10 business days per year).
• Provide technical guidance and support to adjusters and other team members.
• Analyze contracts and leases to identify risk transfer opportunities.
• Maintain compliance with applicable statutes, regulations, and case law.
• Operate effectively in a paperless environment and utilize technology to enhance productivity.

• Experience:
  
  Minimum of 5+ years of commercial general liability claims experience with an insurance carrier. TPA experience will only be considered if limited to 2 years or less and supplemented by prior carrier experience.
• Education:
  
  Bachelor’s degree or equivalent experience; industry designations preferred.
• Must possess strong knowledge of bodily injury claims, premises liability, product liability, and construction risks.
• Must possess proficiency in coverage analysis and drafting positional coverage letters.
• Must possess familiarity with applicable statutes, regulations, and case law.
• Must possess exceptional negotiation skills with the ability to achieve favorable outcomes without damaging relationships.
• Must possess strong written and verbal communication skills.
• Must possess critical thinking and problem-solving abilities.
• Must possess excellent organizational and time management skills.
• Must possess the ability to work collaboratively in a team‑oriented environment.
• Licensing:
  Must possess or obtain appropriate state adjuster licenses and maintain continuing education credits.
• Technology:
  Proficiency in MS Office (Excel, Word, etc.) and the ability to work in a paperless environment.