Claims Specialist

** Nouria Energy Corporation
** is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country
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* Job Summary:

** The Workers Compensation Claims Specialist works with a  collaborative team of risk, safety, compliance, and legal professionals to administer and manage claims from investigation through resolution and to reduce enterprise risk. Under general direction, the [WC Claims Specialist’s] core responsibilities include timely processing and effective administration of workers' compensation (and other insured) claims; evaluating incident reports for accuracy and completeness and facilitating investigation and information/evidence gathering;

evaluating and facilitating return to work programs; related data analysis; coordinating with internal and external parties; and supporting the risk management, legal and safety departments to facilitate risk management.
** Duties/Responsibilities:
*** Review incident reports, investigate assigned claims as needed, and determine compensability.
* Prepare and submit reports and other paperwork to employees, insurers, attorneys, third party claims administrators, OSHA, and other federal and state agencies.
* Develop and facilitate return to work policy.
* Reduce administrative burden on affected employees and front-line managers by liaising administratively on their behalf.
* Assist injured employees in submitting claims and navigating the claims processes.
* Assist Risk Management in administering GL, PLL and other claims as requested.
* Monitor and manage workers compensation claims and oversee claims administrators.
* Maintain OSHA 300 logs.
* Assist in evaluating settlement proposals.
* Analyze claims data and make recommendations to mitigate risk.
* Participate in establishing claim reserves by estimating the cost of each assigned claim; monitor reserves and update amounts as necessary.
* Coordinate medical treatment for injured employees and provide information to treating health care providers.
* Compile, organize, and summarize claims/injury data to identify trends and prepare and present associated analytics.
* Participate in safety committee and other safety and risk management initiatives.
* Assist the Safety and Risk Management Departments in drafting policies, procedures, and other safety/risk management training.
** Qualifications
* ** Proactive, team player and collaborative spirt.
* Ability to handle private, sensitive, confidential information appropriately.
* Working knowledge of medical terminology, body systems and/or impairments and their disabling effects.
* Some general liability claims administration experience preferred.
* Working knowledge of office procedures and files.
* Strong attention to detail and organizational skills.
* High school diploma or equivalent; bachelor’s degree and/or relevant work experience preferred.
* Prior OSHA recordkeeping preferred.
** Skills, Abilities and Competencies
*** Strong written and verbal communication skills.
* MS Office skills, esp. Excel, Teams, Word, and PowerPoint.
* Operate office equipment including computers and associated software such as word processing, spreadsheet applications and Workers’ Compensation software programs
* Desire to learn and grow within the organization.
* Ability to learn and work with online claims systems

Starting Rate: $29.73