Field Maintenance Technician - Restaurant Equipment

Field Maintenance Technician I - Restaurant Equipment

Join to apply for the Field Maintenance Technician I - Restaurant Equipment role at EG America
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$19.00/hr - $26.00/hr

• Take home vehicle
• All tools provided
• Work-life balance
• On-call stipends
• Reasonable OT expectations
• Training & 3 year pay raises for entry level / inexperienced technicians
• Competitive wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

The Field Technician will travel to store locations to perform maintenance and service repairs on various types of commercial food service equipment. The candidate will work with dispatchers and team supervisors to manage workload and complete calls in a timely manner.

• Repair and/or refurbish equipment such as frozen beverage units, fountain soda, coffee brewers, gas dispensing equipment, refrigerated cases, and other food service equipment.
• Perform preventative maintenance on equipment such as frozen beverage units, fountain soda, coffee brewers, high speed ovens, and other food service related equipment.
• Manage parts inventory on the assigned service truck by conducting weekly cycle counts and periodic physical inventory.
• Travel to several locations throughout the day and work independently the majority of the time.
• Receive dispatches via email & phone, and work with dispatchers to ensure prioritization of work with the goal of maximizing equipment uptime.
• Update job status and notes via an online work order management system, providing detailed resolution notes.
• Maintain truck inventory accuracy by performing weekly cycle counts and annual inventory.
• Ensure the service vehicle is maintained, clean, and well stocked with service parts.
• Perform other job-related duties as assigned by the Department Manager.

Internal Facilities Managers, dispatchers, and parts department, including Retail Store team members. Will also interact with other technical peers including HVAC Technicians, Fuel Maintenance Technicians, and General Maintenance Technicians.

A high school diploma or its equivalent.

Trade school and/or Associate’s Degree.

0–2 years of related experience.

2+ years of experience repairing food service equipment such as high speed ovens, food warmers, coffee brewers, frozen beverage equipment (Brand: Taylor or FBD), fountain soda units, roller grills and other related equipment. Additional experience in other trades (HVAC, plumbing, electrical) would be a plus.

• Must be able to lift 80 pounds.
• Grasping, gripping, fine manipulation.
• Pushing, pulling, bending, kneeling, twisting, climbing on a regular basis.
• Carrying, sitting, walking, standing, and lifting above shoulder level on a regular basis.

As a Field Tech, this position will travel to multiple store locations during the entire shift.

Hours and shift times can vary. Must be flexible and have the ability to work overtime when needed.

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.

Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.