Bodyshop Manager
Listed on 2026-02-01
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Management
Operations Manager, Program / Project Manager
Bodyshop Manager
Basic Salary: £45,000-£50,000 + Bonus
Location: Worcester
Hours: Monday to Friday 8am-5pm
We are looking to recruit a Bodyshop Manager for a body shop in Worcester to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
The successful candidate will be an outgoing Bodyshop Manager able to deliver exceptional market‑leading customer service by actively managing the delivery of a first‑class customer service journey. This will be achieved by proactive control of the customer experience, from initial booking into the final return of the vehicle.
Responsibilities- Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
- Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
- Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan.
- Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly.
- Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team.
- Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities.
- Strong organisational skills
- Flexible work attitude
- Ability to effectively deliver site performance and profitable growth
- Excellent leadership skills, technical expertise.
- Strong communication skills for customer service and team communication.
- Strong leadership qualities
- Experience in the Managerial position in a Bodyshop or similar environment
If you think you are a good fit for this Bodyshop Manager role, please contact Shauna @ Auto Skills and state reference job number 53042.
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