Assistant Store Manager

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Worcester, MA store is located at 1 Kelley Sq. Worcester MA 01610.

KEY RESPONSIBILITIES:

Operational Execution
* Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
* Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
* Support ordering, inventory accuracy, and shrink control
* Assist in schedule creation and labor execution to meet operational targets
Talent & Team Development
* Support recruiting, interviewing, onboarding, and training of new staff
* Deliver consistent coaching and real-time performance feedback
* Hold team members accountable to standards while reinforcing a growth mindset culture
* Ensure onboarding and training programs are executed to company standards
Leadership & Ownership
* Manage bakery operations independently in the absence of the BOM
* Model urgency, accountability, and operational discipline
* Partner with BOM and Area leadership to identify operational gaps and implement solutions
* Maintain continuity of operations during leadership transitions or staffing shortages
* Other duties as assigned
WHAT SUCCESS LOOKS LIKE:
* Able to independently execute all BOM-level administrative and operational tasks
* Bakery is fully staffed, trained, and operating at high standards
* Strong culture of accountability and consistency
* Acts as a reliable operational leader during any coverage scenario
* Demonstrates clear readiness and upward mobility toward a BOM role
QUALIFICATIONS &

EXPERIENCE:

* 1+ year leadership experience in restaurant, retail, or hospitality operations
* Strong operational discipline and attention to detail
* Ability to coach and develop hourly team members
* Comfortable working in fast-paced, high-volume environments
* Ability to perform all bakery roles during peak business periods
* Strong communication and problem-solving skills
SWEET POSITION PERKS:
* Competitive pay + bonus eligibility: $20.00 - $22.00/hr
* Medical, dental, vision & pet insurance
* Paid vacation + wellness days
* Career development pipeline into BOM leadership
* Free cookies every shift
* Fun, fast-paced team culture Apply for this job