Restoration Project Manager

Restoration Project Manager – Water, Fire & Mold

Location:

Worcester, MA

Company:
Service Master Dynamic Cleaning

Service Master Dynamic Cleaning, a trusted name in restoration services for over 20 years, is seeking an experienced and driven Restoration Project Manager to oversee water, fire, and mold remediation projects from initiation to completion. The ideal candidate is a proactive problem-solver with a background in restoration or a related industry and a passion for customer satisfaction and operational excellence.

We are more than just a restoration company — we’re a close‑knit team with a shared mission to restore peace of mind to our clients during challenging times. As part of the national Service Master network, we provide strong career development opportunities, industry certifications, and advancement potential.

• Competitive compensation
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Company vehicle and gas card
• Company‑provided smartphone and iPad
• Paid industry certification training (IICRC, Xactimate, etc.)
• Opportunities for advancement through our national apprentice programs
• A supportive, high‑energy team environment

• Assess damage and determine proper remediation approach
• Serve as the primary point of contact for clients and insurance adjusters
• Obtain approval on job scopes and budgets
• Provide job direction and oversight to technicians and subcontractors
• Ensure all documentation is timely and accurate in the project management system
• Conduct quality assurance checks and troubleshoot as needed
• Assist with onboarding and continuous staff training
• Participate in the on‑call rotation (flexibility required)

• 5+ years of project management experience, ideally in restoration or construction
• Excellent leadership and interpersonal skills
• Strong communication and customer service abilities
• Detail‑oriented with strong organizational skills
• Familiar with using mobile devices and project management software
• Experience with Xactimate is a plus
• IICRC certification(s) strongly preferred
• Valid driver’s license with a clean driving record
• Must pass a background check

Ready to make a real impact? Send us your resume and a cover letter outlining why you’re the right fit for this opportunity.