General Manager - Subsurface Utility Engineering Job Worcester area,Massachusetts USA,Management

The General Manager - Subsurface Utility Engineering will build and lead a new Worcester, MA operation from the ground up, overseeing all field and office functions across the Worcester metro and surrounding Massachusetts markets. This role is responsible for establishing market presence, securing clients, and directing day-to-day SUE, utility markout, and vacuum excavation services. The General Manager will own revenue growth and division performance with full organizational support behind the expansion.

What We Offer

Base salary of approximately $100,000, negotiable based on candidate experience
Quarterly commission ranging from 3% to 7% of new sales revenue generated
Health, dental, and vision insurance coverage
401(k) eligibility after a qualified waiting period
Opportunity to build and lead a greenfield market with strong organizational backing

Key Responsibilities - General Manager - Subsurface Utility Engineering

Build and manage all Worcester-area field operations including crew staffing, scheduling, and daily oversight of SUE, utility markout, and vacuum excavation activities
Drive business development by identifying new clients, cultivating municipal and private-sector relationships, and expanding service contracts within the Worcester metro and broader Massachusetts market
Own full P&L responsibility for the Worcester division, including budgeting, forecasting, cost controls, and EBITDA performance
Recruit, onboard, and develop technicians, project managers, and support staff to build a high-performing team from a standing start
Ensure all field operations meet quality, safety, and compliance standards while coordinating with corporate leadership on growth strategy and expansion milestones

Qualifications - General Manager - Subsurface Utility Engineering

10 or more years of experience in underground infrastructure services, with direct knowledge of Subsurface Utility Engineering (SUE), utility markout, or vacuum excavation operations
Proven P&L leadership at a regional or divisional level, including experience building or scaling a service division
Strong business development track record with demonstrated ability to generate new client relationships and grow recurring revenue
Experience managing multi-crew field operations, estimating, scheduling, and QA/QC in a utility services environment
Valid driver's license required; must be located in or willing to relocate to the Worcester, MA metro area

Preferred Qualifications - SUE Division Manager / Market Leader

Prior experience launching a new geographic market or opening a branch office for an underground services firm
Familiarity with ASCE 38 Quality Level standards and SUE project delivery methods
Existing relationships with municipal clients, MassDOT, or engineering firms in the Worcester or central Massachusetts region

Physical Requirements - General Manager - Subsurface Utility Engineering

Must be able to work outdoors in varying weather conditions typical to Central Massachusetts and New England
Ability to walk active construction and field work sites; occasional lifting up to 50 lbs required
Regular local travel throughout the Worcester metro and Massachusetts; occasional travel to corporate offices required
Full-time position; standard business hours with flexibility to support field operations as needed

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