Director - Facilities Operations

Role Overview

Sodexo is seeking a dynamic, client-focused Director 3 of Facilities Operations for Assumption University in Worcester, MA
. This leader will oversee a multi-service facilities contract across custodial, grounds, and skilled trades while serving as a strategic partner to senior leadership. The role requires a technical expert and strong operator who can manage complex systems, drive continuous improvement, and build long-term client success.

Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well‑being and create a healthy learning environment.

• Lead daily facilities operations across custodial, grounds, skilled trades, and building systems for a 47-building campus
• Serve as the primary liaison to senior university leadership, providing strategic guidance and operational insight
• Manage and optimize a ~$5M operating budget, ensuring financial performance and cost efficiency
• Oversee Building Automation Systems (Johnson Controls), CMMS, and energy management programs
• Drive continuous improvement initiatives to enhance service delivery, sustainability, and system performance
• Develop, mentor, and lead a high-performing team, fostering a culture of safety, accountability, and excellence

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• 5+ years of facilities leadership experience managing multi-service operations and large teams
• Strong technical knowledge of building systems, skilled trades, and Building Automation Systems (Johnson Controls preferred)
• Proven ability to manage budgets and drive operational and financial performance
• Experience working with senior stakeholders and influencing strategic decisions
• Familiarity with APPA, IFMA, ISSA standards; CFM or APPA credential preferred
• OSHA 10/30 or similar safety certifications preferred

• Minimum Education Requirement - Bachelor's Degree or equivalent experience
• Minimum Management Experience – 5 years
• Minimum Functional Experience – 5 years

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.