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Operations Management

Service BDC Supervisor: Lead, Coach & Optimize Appointments

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: The Harr Motor Group
Full Time position
Listed on 2026-07-01
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
The Harr Motor Group is seeking a Service BDC Supervisor in Worcester, Massachusetts. This leadership support role focuses on optimizing the operations of the Service Business Development Center team. You will supervise BDC agent activities, enforce performance goals, and mentor team members. The ideal candidate will have supervisory experience, strong communication skills, and familiarity with CRM platforms. Benefits include medical coverage, paid vacation, and a monthly bonus structure.
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