Site Operations Manager - Worcester, MA

Site Operations Manager

The Site Operations Manager oversees support services across a multi-site campus that includes biomanufacturing, research, administrative, and warehouse environments. This high visibility leadership role provides the ability for sitewide impact and direct management of contract services. Responsibilities are both tactical and strategic, ensuring site personnel can conduct their business in an efficient, safe and compliance-centric environment daily while preparing the site for future growth and performance.

The manager is responsible for daily logistics, contract service providers, special projects, and campus capacity planning while identifying opportunities to enhance operations and implementing innovative solutions. The role also entails off-hour coverage for site emergencies including adverse weather and unforeseen operational disruptions to ensure rapid response and maintain continuity of business operations. Active involvement in daily operations is essential for seamless site functionality and sustained business continuity.