Associate Director, Orthopedics- Optum

Associate Director, Specialties

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Under general direction, the Associate Director, Specialties for Optum Massachusetts is a business partner to the Chief(s) of the Specialty Service Lines (up to 4 Specialties) in the planning and executing of the operational, legal, and financial, /capital planning needs of the specialties across Optum Massachusetts. Under the guidance of the Business and Clinical Directors of Specialties for Optum Massachusetts, the Associate Director manages the overall operations, staff, and budgets of up to 6 clinical practice locations within a given Service Line.

Participates in the design and subsequent implementation of clinical administrative operations within the designated area of responsibility. Ensures the delivery of highly integrated and patient centered care. Functions with a high degree of independence, under minimal supervision and has authority for independent decision making within scope of responsibility. Teams with the Service Line leadership, Chiefs and Clinical Nurse leadership to provide unified leadership and consistent communication to providers, clinical staff and administrative staff within the assigned region.

Works closely with other regional and service line management to ensure that Optum Massachusetts practice standards are met and that patient expectations are met or exceeded. Expected to maintain a thorough understanding of the business side of the supported Specialties including, but not limited to, strategic planning and data analytics.

• Manages the strategic analysis/business planning of the assigned Specialty departments Ensures the execution of operational plans and analytical follow up create successful outcomes
• Provides senior level project management with direction, consultation and oversight of initiatives/projects that are critical to and support key organizational goals. Determines timeline, funding limitations, staffing needs and allotment of resources needed to achieve operational goals
• In conjunction with central specialty leadership and Specialty Chief(s) establish, monitors and ensures continuous improvement towards quadruple aim goals
• Works in collaboration with Service Line Directors, Chiefs and Chairs to develop and manage both financial and encounter budgets. Provides strategic planning for assigned Service Line Specialties
• Prepares reports and updates central leadership/Specialty Chiefs on organizational initiatives and is accountable along with partnered Chief of Specialty to ensure performance goals are achieved
• Coordinates with site operations to implement system-wide specialty programs, policies, and procedures. Works collaboratively with Specialty leadership to define optimal practice support, best practice, and clinical policy related to Specialty Service Line. In conjunction with Specialty leadership, sets and manages to productivity and clinical standards
• Represents Specialties interests with external entities and vendors. Serve as liaison between the Specialty and affiliated hospitals as required. Partners with Contracting colleagues as appropriate
• Develops, monitors and reviews legal contracts for all specialty services ensuring fair market value and contractual obligations are being met and aligned with Reliant & Atrius Health's standards
• Collaborates with Atrius Health Legal department to review any changes or addendums
• Collaborates with New Business Development team and Specialty Chief to analyze, identify and develop business requirements for contract negotiation
• Manages Specialty projects and implementation of new clinical programs and innovations and works to spread effectively across the Optum Massachusetts locations. Defines need, prepares financial justification, and develops operational workflows. Serves as business liaison to the Chief(s) of Specialty in presenting new business proposals to Specialty leadership and senior leadership
• Resolves and/or escalates site/space conflicts to Specialty leadership
• Collaborates with Physician Recruitment team and Specialty Chiefs to manage recruitment and departure of medical staff
• Leads operational monthly meetings with assigned Specialty leadership to review key financial metrics, discuss barriers to success and ensure specialty initiatives/projects are on track
• Responsible for acquisition and budgeting of capital equipment for Specialty Service Lines
• Conducts a minimum of an annual visit to service line hubs outside of assigned region to ensure central standard work is being followed, barriers to success are identified and best practice is followed. This visit is critical to ensure relationships with front line providers are developed
• Works collaboratively with the Service Line Executive Chair on the Service Line's physician compensation…