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Senior Director, AI-Powered Customer Success
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-07-06
Listing for:
Genesys
Full Time
position Listed on 2026-07-06
Job specializations:
-
Management
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Genesys, located in Massachusetts, seeks a Sr. Director of Customer Success Management to lead a team focused on customer growth and retention. This leadership role involves collaborating with cross-functional teams to ensure a unified approach to customers' needs.
Candidates should have over 10 years' experience in SaaS customer success management, a relevant bachelor's or advanced degree, and strong technical skills. The position offers a market-competitive salary ranging between $ and $, along with multiple benefits and a commitment to diversity.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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