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Manager, Operations

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Vantage Airport Group
Full Time position
Listed on 2026-07-08
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, Change Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 135000 - 155000 USD Yearly USD 135000.00 155000.00 YEAR
Job Description & How to Apply Below

About Vantage Group

Vantage Group is a global leader in airport and transportation investment, development, management, and advisor services. Since 1994, Vantage's corporate and network-wide team has managed an award-winning portfolio, building strong partnerships that integrate global expertise and local know-how to solve complex transportation challenges at every network location. Over three decades, Vantage has built a track record of creating customized solutions to transform airports and transportation centers that benefit the passengers, stakeholders, and communities they serve.

Vantage is a wholly owned strategic platform of Invest corp Corsair Infrastructure Partners for capital deployment in the airport and transportation sectors. Visit  to learn more.

The Role

Reporting to the Director, Operations, the Manager, Operations is responsible for leading the development, implementation, and continuous improvement of operational governance, regulatory compliance, and operational excellence programs across Vantage's network. Working closely with network location teams, corporate teams, regulators, and external partners, the Manager provides strategic leadership and operational support to ensure network locations maintain compliance with applicable regulatory requirements, contractual obligations, and company standards while driving consistent operational performance and best practice delivery.

This role leads the planning, execution, and oversight of Integrated Operations programs in collaboration with other Integrated Operations team members, including operational assurance, quality management, environmental initiatives, emergency management, operational readiness, and continuous improvement projects. The Manager is responsible for developing operational frameworks, policies, standards, and guidance that strengthen operational capability across the network, while providing leadership to operational projects, new business pursuits, and the ongoing evolution of Vantage's Operations Services and Advisory Services programs.

The role also provides coaching, technical expertise, and strategic guidance to network locations, fostering collaboration, knowledge sharing, and a culture of safety, compliance, and operational excellence.

Responsibilities
  • Lead the development, implementation, and continuous improvement of Integrated Operations programs, standards, and initiatives across the Vantage network.
  • Provide strategic leadership and subject matter expertise to network locations to ensure safe, secure, efficient, and compliant operations in accordance with applicable regulations, contractual obligations, company standards, and industry best practices.
  • Develop, implement, and maintain operational governance frameworks, policies, standards, procedures, and guidance documents that promote operational consistency and continuous improvement across the network.
  • Lead operational assurance programs, including Quality Assurance (QA) audits, Master Service Agreement (MSA) reviews, peer reviews, compliance assessments, and corrective action management.
  • Monitor network operational performance, regulatory compliance, safety and security trends, and organizational risks, providing regular reporting, analysis, and recommendations to senior leadership.
  • Monitor emerging industry trends, regulatory changes, and evolving best practices, preparing executive briefings and recommendations to support strategic decision-making.
  • Provide operational leadership and regulatory support to network locations in the areas of safety management systems (SMS), security management systems (SeMS), emergency management, airside operations, environmental compliance, and operational readiness.
  • Lead the development, implementation, and continuous improvement of operational management programs, including emergency management, wildlife management, environmental management, business continuity, operational readiness, and other Integrated Operations initiatives.
  • Support network locations in the planning, facilitation, evaluation, and continuous improvement of emergency exercises, tabletop exercises, operational readiness activities, and incident…
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