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Head of Consumer Operations
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-07-10
Listing for:
AON
Full Time
position Listed on 2026-07-10
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
American Benefits Group in the United States seeks a Director of Consumer Benefits Operations to lead the consumer benefits division, including FSAs and HRAs, ensuring high-quality service and scalable processes.
Reporting to the COO, you will oversee client account management, claims administration, and participant services, while steering performance metrics and cross-functional collaboration across IT, finance, COBRA, and offshore teams.
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