Global Institute & Operations Director

Responsibilities

• Lead the development and execution of global education strategies, ensuring alignment with Commercial Excellence priorities and enterprise objectives.
• Oversee global professional education programs, ensuring sustainability, innovation, and compliance with regulatory requirements.
• Establish and track key performance indicators (KPIs) to evaluate program effectiveness and drive continuous improvement in training outcomes.
• Direct cross-functional teams and external partners to deliver high-impact learning experiences and operational excellence.
• Translate organizational vision into medium- to long-term operational strategies (3–5 years) that enhance education capabilities and commercial performance.
• Manage global operations including planning, budgeting, performance management, and compliance for education programs.
• Drive adoption of innovative learning technologies and systems to enhance engagement and scalability of education delivery.
• Partner with senior stakeholders across regions and functions to align educational initiatives with customer, patient, and business needs.
• Champion a purpose-driven culture by embedding Johnson & Johnson’s Credo and Leadership Imperatives into education strategies and team practices.

• Bachelor’s degree required (e.g., Business, Education, Life Sciences, Healthcare, or related field).
• Significant leadership experience in global education, commercial excellence, or related functions.
• Proven ability to lead complex, cross-functional teams and global initiatives in a matrixed environment.
• Demonstrated experience developing and implementing education or training strategies tied to business outcomes.
• Strong operational leadership, including budget management, performance oversight, and compliance execution.
• Experience using KPIs and analytics to monitor and improve program effectiveness.
• Ability to influence senior stakeholders and translate strategy into actionable programs.
• Strong communication, collaboration, and organizational leadership capabilities.
• Language:
  English required; additional languages are a plus.
• Travel:
  Up to ~25–40% global travel may be required.
• Certifications:
  
  Professional certifications in education, training, or project/program management preferred.