Assistant Vice President Campus Operations

Description

The Assistant Vice President for Campus Operations is responsible for the day-to-day leadership and administration of the University’s campus operations, ensuring that facilities, auxiliary services, capital projects, and operational support services are delivered effectively, efficiently, and in alignment with institutional priorities. Reporting to the Vice President for Finance and Administration/Chief Financial Officer, the Assistant Vice President oversees contracted facilities and auxiliary service providers, supervises assigned Campus Operations staff, manages departmental budgets, and coordinates capital planning and project execution.

The Assistant Vice President maintains the University’s rolling five-year capital plan; monitors progress toward the Board-approved Campus Master Plan and works closely with university leadership to prioritize capital investments and operational improvements. The position serves as the University’s primary point of contact for contracted facilities management and auxiliary service providers, ensuring vendors meet contractual obligations, service expectations, and performance standards.

The Assistant Vice President serves as a member of the University’s Emergency Management Team and maintains on-call availability to respond to facilities emergencies and other campus operational incidents.

• Serve as the University’s primary liaison for the contracted facilities management partner responsible for building maintenance, custodial services, grounds, and campus infrastructure.
• Monitor contractor performance through established service standards, key performance indicators (KPIs), and regular operational reviews.
• Coordinate with the contracted facilities management partner to establish maintenance priorities, address operational concerns, and support long-range planning.
• Manage outsourced auxiliary service providers — including dining services, bookstore operations, vending, utilities, waste management, and other contracted campus services — ensuring vendors perform in accordance with their contract terms and University service expectations.
• Monitor vendor performance, ensure compliance with contract requirements, and work collaboratively with service providers to resolve operational issues and improve service delivery.
• Identify opportunities to improve efficiency, enhance service quality, and reduce operating costs.

• Oversee University mail services to ensure efficient operations and responsive customer service.
• Oversee the planning and operational support of internal and external events and conferences held on campus.
• Oversee the management of university-owned rental properties, including leasing coordination, maintenance oversight, and financial performance.
• Supervise the Post Office Supervisor, Events and Conference Coordinator, and Conference and Events Media Technician.
• Provide leadership, coaching, performance management, and professional development for Campus Operations staff.

• Maintain the University’s rolling five-year capital plan in collaboration with the Vice President for Finance and Administration/Chief Financial Officer and other University leaders.
• Coordinate the planning and execution of approved capital projects, including project scope, schedules, budgets, contractor coordination, and project closeout.
• Monitor progress toward implementation of the University’s Board-approved Campus Master Plan and recommend updates as institutional priorities evolve.
• Develop, administer, and monitor the Campus Operations operating and capital budgets in coordination with the Director of Financial Planning.
• Manage…