Community Outreach Manager

Help us Builda Thriving New England!

Ascentria Care Alliance has been transforming underserved communities for over 150 years,providinga wide range of services to children, families, and seniors across five states. Recognized asone of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.

The Community Outreach Manager provides leadership by supporting the mission of the program and agency as well as in overseeing the operations of community outreach/awareness and the recruitment and development of foster parents and volunteers across the Children and Family programs including Adoption, Unaccompanied Refugee Minor, Division of Children’s Services, Intensive Foster Care and Teen Parenting Programs. The Community Outreach Manager works collaboratively with many social and community settings/venues to identify potential resources (families, volunteers), provide comprehensive family assessment and preparation as well as training with the goal of retention of families and volunteers.

He/she leads a team to attract potential families/volunteers and supports them through the journey of fostering and/or adopting and/or becoming a social connection.

• Develop and implement a strategic marketing plan for family and volunteer recruitment and retention that has objectives, outcomes and impact across programs
• Oversee the development of a marketing and communication strategy and assure implementation to recruit qualified volunteers and families
• Establish and maintain collaborative relationships with leaders in community settings (ie: congregations, hospitals, libraries, schools, businesses) for the purpose of recruiting families and volunteers
• Consult to and collaborate with Mangers to assess individual program needs as well as population/community needs
• Work with the Children and Family service teams for the recruitment and retention of families and volunteers; identify barriers and implement inclusive methods for successful recruitment
• Oversee and directly promote awareness, education and training to the community to prepare families and volunteers for understanding the process of caring for and/or working with children, adolescents and young adults.
• Oversee and assure the coordination of and team participation in special event opportunities within the community for the purpose of recruiting families and volunteers
• Work with the Ascentria Marketing Department to update materials as needed
• Effectively recruit and assist with the development of enough qualified families and volunteers to meet or exceed the growth targets for the program
• Effectively manage resources and maximize departments performance and effectiveness
• Oversee and directly promote awareness, education and training to the community to prepare families and volunteers for understanding the process of caring for and/or working with children, adolescents and young adults
• Maintain an excellent relationship with state or private funding sources and other state authorities responsible for regulating foster/adoptive homes, volunteers and child placing agencies
• Maintain expertise on permanency for children/youth, family development, and licensing and funding regulations
• Assure that coordination of MAPP training as need across foster care and adoption departments as well a volunteer orientations
• Conduct home studies on new families and/or child assessments as needed
• Assure that all regulatory requirement are accounted for and ensure that required documentation is completed maintained and meets contractual guidelines
• Prov…