Director Of Wellness & Health Equity

YWCA Central Massachusetts - Worcester, MA 01608

Salary Range

Position Type

Full Time

Job Shift

Any

High School

Travel Percentage

Category

Management

Job Title: Director of Health & Wellness Department: Health & Wellness
Reports to: Chief Program Officer Effective Date: July 2026
Schedule: Full-time Remote Position: No

Job Summary:

The Director of Health & Wellness will lead the development and management of wellness programs at the YWCA, ensuring they align with our mission to promote health and well-being for all members and the broader community. This role is pivotal in creating an inclusive, supportive, and empowering environment that serves individuals from all backgrounds, with a particular commitment to racial and gender equity in program access and outcomes.

Supervisory Responsibilities:

• Lead and support staff through recruitment, training, supervision, and annual evaluations, fostering a diverse and inclusive team culture.
• Ensure smooth operations and successful execution of wellness programs and events that meet the needs of the entire community.

Duties/Responsibilities:

• Design, implement, and manage wellness programs (fitness, aquatics, etc.) that prioritize the health and well-being of all community members, ensuring accessibility and equity.
• Foster a culture that values relationship-building and exceptional service for everyone, with a focus on creating a welcoming space for all individuals.
• Develop and implement customer service programs and member engagement strategies that reflect our commitment to inclusivity and meeting the needs of everyone in the community.
• Establish strategies to meet income goals while ensuring that our programs are accessible to all, including individuals from historically underserved or marginalized groups.
• Collaborate with leadership to develop and manage an annual work plan that aligns with organizational goals and promotes equitable health opportunities.
• Build and strengthen relationships with community organizations, businesses, and stakeholders to ensure our programs reflect and support the diverse needs of the broader community.
• Work with the Marketing/Development Department to promote wellness programs, with messaging that emphasizes inclusivity and equal access for all.
• Support grant writing efforts and program evaluations to ensure resources are distributed equitably, with a focus on community impact.
• Track participation, maintain records, and report outcomes to ensure all members have equal opportunities to engage and benefit from wellness services.
• Manage scholarship programs to increase access for individuals in need, ensuring equitable distribution of support across the community.

Required Skills/Abilities:

• A strong commitment to the YWCA's mission and values, including racial and gender equity, and the ability to incorporate these principles into program development, decision making, and community engagement.
• Experience in program development, financial management, staff supervision, marketing, customer service, event coordination, and strategic planning.
• Ability to work with a wide range of community groups, volunteers, community partners, and stakeholders to ensure that wellness services are accessible, inclusive, and responsive to the needs of diverse populations.
• Excellent written and verbal communication skills, with an emphasis on clear, professional, and culturally responsive communication.
• Strong organizational, analytical, and problem solving skills with the ability to manage multiple priorities in a fast paced environment.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, with the ability to organize, analyze, interpret, and report program data.
• Experience utilizing electronic data management and reporting systems. Familiarity with Twin Oaks or similar participant management databases is highly desirable.
• Demonstrated ability to collect, track, organize, analyze, and report program outcomes, participation data, and performance metrics to support continuous quality improvement, grant compliance, organizational reporting, and informed decision making.
• Experience monitoring program performance, maintaining accurate documentation, and preparing reports for funders, leadership, and community partners while ensuring compliance with organizational policies and grant requirements.
• Knowledge of performance measurement, data driven decision making, and quality improvement practices, with the ability to identify trends, evaluate…