Shift supervisor,Retail Job Worcester area,Massachusetts USA,Retail

Position Summary

The Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

Essential Functions

Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up all activities; effectively communicate information to and from store management and crews.

Customer Service: Assist customers with questions, problems, and complaints; promote CVS customer service culture (greet, offer help, and thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; maintain customer/patient confidentiality.

Merchandise/Presentation: Price merchandise; stock shelves; execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise; execute display and maintenance of off‑shelf merchandise; reset departments following POGs.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

Experience as a retail supervisor.
Education:

High School diploma or equivalent.

Job Details

Anticipated Weekly

Hours:

29. Pay Range: $16.00–$23.00 per hour. Part‑time. The typical pay range is the base hourly rate; the actual offer will depend on experience, education, geography, and other relevant factors. Application window closes on 07/20/2026.

Benefits

As a part‑time employee this position is eligible for a range of benefits and programs that support your physical, emotional, and financial well‑being. Benefits may include dental, vision, wellness resources, employee discounts, voluntary benefits, and other programs (details available during the application process).

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Shift supervisor, Retail