Assistant Store Manager - PT

Acima Assistant Store Manager-PT

At Acima, our mission is to empower individuals and families by providing accessible Lease‑To‑Own solutions that enhance their quality of life. We are a leader in the Lease‑To‑Own space, offering customers a way to acquire products without the constraints of traditional financing. Acima has over 30 000 retail partners and is growing daily through innovation, integrity and a dedication to customer satisfaction.

The Assistant Manager‑PT reports to the Store Manager and assists with account management and sales activities while providing an excellent customer service experience. The role collaborates with Acima retail partners to process credit turn‑down applications and web orders, converting them into Acima credit customers. The Assistant Store Manager reviews lease applications, promotes and sells Acima's leasing benefits, and drives conversions. This position is performed in one of our retail partner store locations.

Position is paid hourly. Compensation range: $16.62 – $18.96 per hour.

• Driving customer growth through appropriate channels (web, partner stores, walk‑ins)
• Listening, identifying, and fulfilling all customer needs in a timely manner
• Educating customers on Lease‑To‑Own terms, payment terms, benefits, and the application process from beginning to end
• Closing the sales cycle by converting applications that include in‑store and web orders
• Working as a cooperative team member with Acima partner stores in all operational aspects
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance

• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease‑To‑Own process
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service
• Cultivate a positive work environment to enhance coworker retention and minimize turnover

• Must be at least 18 years of age
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software applications
• Familiarity with rental or leasing industry practices is a plus
• Organized, with time‑management skills and the ability to multi‑task
• Ability to work a flexible schedule, including evenings, weekends and holidays
• Consistent in‑person attendance

• Award‑Winning culture
• Career growth opportunities
• Weekly pay
• Discounts from Acima partners

This is a part‑time position. Hours vary but include evenings and weekends, Monday through Sunday.

Assistant Store Manager is required to talk and listen frequently, stand, walk, bend, kneel, stoop, crouch, crawl and climb as required.

Acima is an equal‑opportunity employer committed to ensuring all employment decisions are made on a non‑discriminatory basis, without regard to race, color, religion, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, or other protected characteristics.

Acima is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.

This is an excerpt from the full job description and is not intended to be all‑inclusive. Other related duties may be required to meet ongoing needs of the business.