Business Development Representative

Business Development Representative (BDR)

We are seeking a motivated and results-driven Business Development Representative (BDR) to join our growing Managed Services team. This role focuses on identifying, nurturing, and qualifying new business opportunities across small and mid-sized organizations.

• Identify and engage potential clients through outbound calls, emails, social media, networking, and industry events.
• Conduct research on target accounts to understand business needs and IT challenges.
• Build and maintain a healthy sales pipeline in CRM tools.
• Conduct discovery calls to assess IT pain points, timelines, and budgets.
• Qualify opportunities for managed services, cybersecurity, cloud, and project work.
• Schedule meetings and hand off qualified opportunities to senior sales staff.
• Track activities and pipeline stages in CRM; provide weekly KPI updates.

• 1–3 years in business development, inside sales, or lead generation.
• Strong understanding of Managed IT Services, UCCaas/CCaaS, cybersecurity basics, and cloud computing.
• Strong verbal and written communication skills.
• Ability to learn and explain technical concepts simply.
• Experience using CRM systems.

• Experience in MSP, SaaS, telecom, or technology sales.
• Familiarity with Connect Wise, Hub Spot, Kaseya, Datto, Microsoft 365, or similar platforms.

• Weekly outbound activity volume.
• Number of qualified meetings set.
• Opportunity conversion rate.
• Contribution to monthly recurring revenue (MRR).

• Competitive base salary with commission.
• Training and mentorship.
• Health and retirement plans.
• Career advancement opportunities.