Deal Operations Specialist
Listed on 2026-06-19
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Sales
Customer Success Mgr./ CSM, Business Administration, Sales Development Rep/SDR -
Business
Customer Success Mgr./ CSM, Business Administration
The Deal Operations Specialist serves as a trusted partner to sales representatives within an assigned geographic territory, providing critical operational support that enables sellers to maximize customer-facing and revenue-generating activities.
Responsibilities- Take the lead in driving operational success for high value deals within your region, working cross‑functionally to ensure orders flow efficiently from the initial opportunity through order entry.
- Provide Sales Representatives with accurate and timely price quotes for Curriculum Associates products and services, especially for complex and strategic deals.
- Support the maintenance of opportunities in Salesforce, ensuring compliance with company policies and best practices.
- Act as a trusted subject‑matter expert and solutions‑oriented partner, answering Sales Representatives’ questions regarding pricing, policies, product configurations, quoting and order fulfillment process, and Salesforce.
- Leverage your knowledge of our pricing and policies to evaluate novel scenarios, interpret existing policies or processes, and make carefully considered decisions independently.
- Evaluate quotes submitted for Sales Operations approval, ensuring alignment with company pricing, policies, and approval guidelines before approving or denying requests.
- Help improve internal tools and processes by providing thoughtful feedback, identifying areas for greater efficiency, and supporting the implementation of process and system enhancements.
- Interface with our customer service team by providing the information needed and/or identifying clear plans for the entry of complex orders.
- Keep clear and up‑to‑date documentation of complex deals in your region, contributing to the team’s collective knowledge base and ensuring any deviations from standard policy and practice have been noted and explained for future reference.
- Participate in ongoing training and professional development opportunities to build knowledge and skills relevant to the role.
- Analytical, critical thinker who enjoys solving problems and identifying solutions.
- Approaches decision‑making in a conscientious, fact‑based manner.
- Thrives in dynamic environments, stays grounded under pressure or ambiguity, and adapts to change.
- Remains poised and dependable during peak workloads, helping maintain team momentum and morale.
- Clear and concise communicator both verbally and in writing.
- Highly organized and detail‑oriented, with strong time‑management skills and the ability to effectively prioritize competing responsibilities.
- Ability to establish productive and collaborative professional relationships with a variety of people.
- Bachelor’s degree or equivalent experience and 2–5 years of work experience.
- Tech savviness with Excel familiarity and a drive to further develop Excel skills.
- Experience with Salesforce and AI tools is a plus but not required.
- Pay Range – $43,375 to $70,875, with eligibility for the company bonus plan.
- Full benefits package: medical, dental, vision, and basic life insurance.
- 401(k) plan with employer match.
- Flexible vacation and sick policy, 12 paid holidays, and a winter office closure between Christmas and New Year’s.
- Additional perks and benefits as offered by the company.
Curriculum Associates, LLC is an equal opportunity employer. Curriculum Associates will not discriminate against any employee or applicant for employment based on any legally-recognized basis, including, but not limited to, race, color, religion, sex, gender identity, sexual orientation, age, citizenship, disability, veteran status, or any other status protected by federal, state or local law. If you need special assistance or an accommodation for a disability in order to apply for a posted position, please contact our People and Culture department for U.S.–based job postings.
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