Cloud Market Place Partner Account Manager

Global Cloud Marketplace Partner Account Manager (PAM)

About the role:

The Red Hat Global Cloud team seeks a Partner Account Manager (PAM) to join us. The Partner Ecosystem Success team is a force multiplier. We focus on growing and enabling a vital ecosystem of partners who use Red Hat technology within their solutions, provide services for Red Hat products, or sell their solutions to end customers. Associates in the PAM role are at the heart of our ecosystem mission.

• Develop and manage long‑term strategic relationships with multiple partners, serving as the primary liaison and the “face” of Red Hat for those marketplace organizations.
• Serve as a trusted advisor to partners, providing guidance on Red Hat technologies, market opportunities, and joint go‑to‑market strategies.
• Align stakeholders across Red Hat to gain consensus and prioritize the Global Cloud team’s requirements using data‑driven business analysis.
• Develop and execute joint strategic plans with the BUs.
• Collaborate with partners to agree on, measure, and track a set of key performance indicators (KPIs) to ensure the partnership is on track to meet its goals.
• Lead marketplace business discussions (alongside the hyperscaler PAMs) during quarterly and annual business reviews with the partner, involving key stakeholders from Red Hat and the partner.
• Identify and help foster relationships between C‑level executives at the partner organization and Red Hat.
• Drive cloud marketplace strategy for Red Hat partners.
• Communicate partner profitability through the hyperscaler marketplaces.
• Work closely with Regional PAM and the Partner Learning teams to enable select partners to resell Red Hat software.
• Understand and articulate the various marketplace programs available to partners and end customers.
• Highlight wins and lessons learned on a quarterly basis.
• Drive distribution‑led private offer motions, working closely with Red Hat’s Global Distribution Organization.
• Work closely with Red Hat Sales, Legal, Finance, Business Architecture and the BUs to ensure proper execution of cloud marketplace sales.
• Develop a business & value case for Red Hat to pursue a new joint solution or listing.
• Use data‑driven insights to adapt the execution based on market demands.
• Collaborate with the partner to showcase the value of our products, highlighting how they can be seamlessly integrated into their solutions to address their customers’ business challenges and drive meaningful outcomes.
• Identify key partner decision‑makers and marshal efforts to win their buy‑in, investment and business growth focus.
• Promote partner solutions and capabilities by executing a joint go‑to‑market plan both to customers and Red Hat.
• Foster collaboration with Red Hat Services, SPP program goals, certification of resources and building both capabilities and capacity.
• Enable partner‑driven growth and success.
• Develop and implement strategies to generate new incremental joint pipeline opportunities with partners, including reporting on performance (pipeline, certifications, revenue).
• Identify potential markets and verticals for new pipeline growth in collaboration with partners.
• Track and measure partner‑sourced opportunities through a robust deal registration process.
• Collaborate with partners and Red Hat field sales to accelerate and drive closure for key strategic opportunities to achieve sales targets.
• Deliver precise and timely forecasts of partner‑generated opportunities and sales back to the business.
• Analyze data to predict trends and inform strategic planning.
• Leverage the Red Hat Partner Program to build partner loyalty, focus, commitment and incremental revenue growth.

• Strong track record of building strategic relationships, specifically in the software and services industries, and developing the business with partners, coupled with the ability to create joint business plans that deliver measurable outcomes.
• Proven history of consistently meeting and exceeding revenue targets through effective partner collaboration.
• Ability to translate partner business needs into joint solutions and manage those initiatives.
• Experience working with complex ecosystems.
• Ability to grow…