Automotive Fleet Representative

Benefits

This position is also eligible for bonus incentive compensation awards based on performance and subject to the terms of the Company’s applicable plans.

This position is eligible for health benefits, including medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and savings benefits. Additional benefits include a generous time away from work package—personal leave, paid parental leave, medical leave, vacation, holidays, and any leave required by federal, state, or local law.

• Collect reliable customer/territory information and estimate individual customer potential.
• Conduct competitive product comparisons and identify current competitors' strengths and weaknesses and S-W's competitive advantage.
• Make sales calls to prospective and existing customers. Through the sales process, identify the customer's needs and develop solutions to objectives in order to profitably grow sales.
• Develop a regular sales call schedule to ensure that the needs and expectations of the customer are met.
• Familiarize self with all products, including their application and preparation, in the Sherwin-Williams Automotive line.
• Develop a strategy to grow sales & profits to key, opportunity, new and existing customers and identify items or product categories that require specific attention in support of this strategy.
• Maintain discipline in pre-call planning daily and weekly activity to ensure time is maximized. Conduct sales calls accordingly, occasionally in conjunction with servicing customers.
• Determine where customer is in the overall Sales Process and what steps are necessary to move the process along.
• Conduct product demos to assist in selling/marketing of automotive refinishing products.
• Obtain information necessary to open a new account and communicate to credit office.
• Access product/technical information to support customers' application requirements.
• Complete expense reports on a timely basis.
• Identify sources of sales leads and follow through on leads provided by store/branch personnel as appropriate.
• Understand servicing branch's strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the store's capabilities.
• Identify potential opportunities/issues and work with Zone Manager to support positive outcome.
• Handle customer complaints within lines of authority and manage process to resolution.
• Identify ways to deepen the business relationship with your customers.
• Enlist input from Branch Manager and/or Area Sales Manager on strategies and opportunities in marketplace.
• Schedule periodic sales/technical meetings and conduct these meetings in a proficient manner.
• Assist Auto Branch in resolution of product supply problems.
• Conduct customer surveys.
• Make delivery of product as needed ensuring customer's quality and service expectations are met.

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB‑1, etc.).
• Must have High School Diploma or GED.
• Must have a valid, unrestricted Driver's License.
• Must be able to physically demonstrate paint and associated products by utilizing various product delivery systems such as spray guns and other related equipment.

• Bachelor's degree or higher.
• Sales experience in coatings or related field.

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