Security Guard

Position Title

Security Guard

Part‑time, non‑exempt

Security

Operations

Security Operations Manager

None

Starting rate $16.25 hourly

The Worcester Art Museum is looking for a part‑time Security Guard to join the Security team and play a key role in keeping the Museum safe, secure and running smoothly around the clock. The schedule includes nights, overnights, weekends, and some holidays, so flexibility is essential.

This role is primarily based in a control room where you’ll monitor security cameras and critical building systems such as intrusion alarms, fire alarms, access control and climate control. You’ll also manage staff, vendor and contractor access, log deliveries, complete shift reports and perform regular rounds of the building.

You’ll be responsible for identifying situations that don’t look right—such as system alerts, safety concerns or unexpected activity—and taking the appropriate first steps by following established procedures and escalating concerns as needed. In many cases you are the starting point for emergency response coordination, including contacting management or emergency services when required.

The ideal candidate works independently, remains detail‑oriented and uses sound judgment while following written procedures. You should be comfortable identifying issues, communicating clearly by phone, radio and in writing, and remaining calm during urgent situations, including overnight shifts.

• Monitor security cameras and critical building systems such as intrusion alarms, fire alarms, access control and climate control.
• Manage staff, vendor and contractor access.
• Log deliveries and complete shift reports.
• Perform regular rounds of the building.
• Identify and address system alerts, safety concerns and unexpected activity.
• Escalate concerns and coordinate emergency response when needed.
• Maintain documentation and report incidents according to procedure.

• Comfort with technology:
  Comfortable learning and using monitoring tools, email and related systems.
• Strong attention to detail:
  Able to monitor systems, complete rounds and spot irregularities or safety issues.
• Adaptability and resilience:
  Stays calm, flexible and responsive when priorities change.
• Strong communication skills:
  Clear communication by phone, radio and in writing with staff and vendors; limited public interaction.
• Team collaboration:
  Works well with a small team and partners across departments.
• Relevant experience:
  Security or system‑monitoring experience preferred; related facilities or customer‑service experience also valued.
• Must be 21 years of age or older.

This role includes regular movement throughout the building as part of routine safety rounds. Candidates must be able to walk long distances, use stairs, and remain in a standing or seated position for extended periods while monitoring systems and performing assigned duties.

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Its wide‑ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark.

With strong ties to both its local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Inclusion, Diversity, Equity and Accessibility at WAM:
At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The museum is an equal opportunity employer committed to diversity.