Police Dispatcher Mixed Shift Job Worcester area,Massachusetts USA,Security

Position: Police Dispatcher, 40 hours, Mixed Shift

Job Details

Exemption Status: Non-Exempt

Hiring Range: $19.78 - $27.49

Schedule Details: Friday, Saturday, Thursday, Tuesday, Wednesday

Scheduled

Hours:

2:00 PM - 10:00 PM AND 10:00 PM - 06:00 AM

Shift: 4 - Mixed Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 10030 - 5170 Public Safety

Union: UMass Memorial Public Safety Union (Memorial Police)

Major Responsibilities:

Utilizes closed circuit television monitors and related emergency dispatch center equipment to monitor law enforcement and safety conditions. Identifies unauthorized activity or potentially problematic situations and dispatches appropriate police officers to investigate situations as appropriate.

Monitors fire, public safety alarms, and card access systems, and dispatches personnel to investigate problem sites as necessary.

Operates a two-way radio communications system to dispatch officers to calls in their area of coverage.

Initiates "Code Red", "Code Pink", or other emergency calls as required. Utilizes paging system as necessary.

Reports questionable or problematic conditions to supervisor, Police Sergeant, or others as appropriate.

Position Qualifications License/Certification/Education

Required:

High School diploma

Preferred:

6-12 months of related office/clerical/administrative support experience

Experience/Skills

Required:

Ability to operate personal computers, report terminals, or computer-based equipment for data entry/retrieval and checking.
Basic use of word processing programs.
Excellent telephone communications/customer relation skills.
Flexibility to be temporarily re‑assigned to any other site in the system.
High degree of accuracy and alertness in dispatching police personnel; ability to maintain calm demeanor and composure in crisis situations.
Preference given to those with minimum one year paid or verifiable full time equivalent volunteer experience involving automated equipment as a dispatcher in a police or fire department, EMS or ambulance agency.

SPECIAL REQUIREMENT

Pursuant to the Federal Bureau of Investigation (FBI) CJIS Security Policy, police dispatchers are required to undergo both a Division of Criminal Justice Services (DCJS) and FBI criminal fingerprint‑based background check.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are:
Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent acquisition. We will make every effort to respond to your request for disability assistance as soon as possible.

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