Facilities Engineer

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office, eligible for a 15% shift differential. This is a full time, non exempt role.

This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer will have some advanced training and be working towards appropriate licensure for their specified trade.

The Facilities Engineer is classified as essential personnel and, as such, is required to work with minimal amount of absences and during all site closures as required except in the event of a major disaster when access to the facilities is prohibited by governmental emergency personnel. The individual in this role must be available for call‑in work and to perform other duties as required.

• Proficient in the operation of all types of hand and power tools and equipment.
• Ensures all work orders are completed on and closed with all appropriate documentation within the time constraints of the request.
• Routine daily checks of equipment.
• Perform in-depth and detailed maintenance work including installing, operating, and maintaining all equipment and components that support the facility. These include HVAC systems, building management systems, chillers, boilers, emergency generators and compressed air systems.
• Performs preventive maintenance on all base building and critical system equipment such as: assembling all tools, supplies and instruments necessary to complete the job, performing work with a minimum amount disruption, conducting immediate cleanup of work area, completing the preventive task sheet, returning tools to workshop, and unused supplies to store room, reporting any equipment problems, impending supply or material shortages.
• Read and interpret equipment manuals and work orders to perform required maintenance and service.
• Detect faulty operations and/or defective equipment and repairs or report those and any unusual situations to proper supervision.
• May adjust functional parts of mechanical devices as necessary. May assemble and install mechanical and electromechanical equipment and systems.
• May troubleshoot and repair equipment and systems requiring the isolation of the malfunction, disassembly of equipment and repair/replacement of bearings, power transfer apparatus, structural components and the like.
• Complies with all applicable local, state and national codes.
• Responsible for overseeing the activities of contractors operating within the buildings and coordinate services with outside vendors and contractors.
• Oversees some critical equipment such as fire/life safety alarm and suppression systems, elevator preventive and corrective maintenance etc.

• Has prior safety training such as NFPA 70e and OSHA
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• Education - Minimum of a high school diploma. College/Technical Degree preferred
• Massachusetts driver’s license
• Satisfies apprenticeship requirements or greater
• Knowledge and understanding of applicable local, state and national codes
• Ability to follow and understand construction drawings and diagrams
• Typically has 2-5 years of related experience.
• Has completed or is completing licensure in specific trade (e.g. journeyman) and / or taken relevant training
• Applies advanced skills in area of specialization
• May adapt procedures, processes and techniques to accomplish the requirements of the position
• Duties and tasks are varied and moderately complex
• Resolves most questions and problems, and refers only the most complex issues to higher levels
• Works under minimal supervision
• May…