Facilities Tech III

Facilities Technician III

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Facilities Technician III to join our Facilities team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values:
  Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide advanced, hands-on analysis, maintenance, troubleshooting, repair, installation, and operational support across BHN facilities to keep buildings, systems, and equipment safe, reliable, and code-compliant.
• Lead and complete high-level carpentry, plumbing, electrical, HVAC, and general building projects, repairs, and improvements across interior and exterior spaces.
• Maintain and monitor critical and non-critical mechanical and electrical equipment, controls, and installed systems through preventive, predictive, and corrective maintenance.
• Receive, complete, and close work orders through the computerized maintenance management system, accurately documenting labor, materials, findings, and corrective actions.
• Conduct facility and equipment inspections, evaluate conditions that may affect operations or programs, prepare summary reports, and recommend appropriate corrective actions and priorities.
• Coordinate with Facilities leadership to identify and order materials and support managers and directors with facility-project planning, scheduling, coordination, and execution.
• Review and understand equipment operation, building-management systems, fire and life-safety systems, and other facility infrastructure; troubleshoot complex concerns and escalate issues appropriately.
• Maintain productive working relationships with contractors and vendors, coordinate site access and work activities, and help ensure adherence to BHN safety and site requirements.
• Apply advanced knowledge of facility safety standards and comply with manufacturer guidance, security procedures, and applicable city, county, and state ordinances and codes.
• Support the secure archiving of sensitive records, respond to after-hours building needs, participate in required training and professional development, and perform other duties assigned by Facilities leadership.

Who You Are:

• High school diploma or GED required.
• Specialized and/or licensed-level knowledge of facility systems, preventive maintenance, equipment operation, and high-level facility projects required.
• Demonstrated advanced hands-on skill in carpentry, plumbing, electrical, HVAC, mechanical and electrical equipment, controls, and complex troubleshooting.
• OSHA 10 certification required.
• Advanced knowledge of facility safety standards, applicable regulations and codes, fire and evacuation procedures, equipment handling, and equipment-failure response.
• Ability to independently analyze complex or diverse information, evaluate facility conditions, develop solutions, exercise sound judgment, and recommend timely actions.
• Proficiency with computerized maintenance-management, building-management, work-order, communication, and standard computer systems, with the ability to maintain clear…