Radio Systems Technician

Radio System Technician

The City of Worcester is seeking qualified applicants for the position of Radio System Technician within the Worcester Fire Department. Under the direction of the District Chief of Fire Prevention, the Radio System Technician is responsible for the management, maintenance, repair, and improvement of the City's public emergency alarm reporting system, fire station alerting systems, fire alarm master boxes, and inspect and approve bi-directional amplifiers.

This position will also provide ongoing training for Fire Prevention and Dispatch personnel on the use of receiving and reporting equipment.

Bilingual applicants are encouraged to apply.

Essential Elements:

• Read, review, and analyze documents pertaining to responsibilities
• Liaise and bridge communication gaps between technical and non-technical staff
• Manage project scheduling and technology planning
• Communicate system installation and operation requirements to and coordinate inspections with fire protection engineers, architects, electrical contractors, vendors, and facility representatives
• Manage repairs and perform maintenance on WFD station alerting system
• Inspect and commission subscriber units to the public emergency alarm reporting system
• Maintain and provide information to resolve faults with the public emergency alarm reporting system to responsible parties
• Provide ongoing training for Fire Prevention and Dispatch personnel on the use of AES receivers and standard operating procedures for the use of AES receiving and reporting equipment
• Attend trainings and seminars to maintain necessary certifications, licenses, and credentials
• Review plans and inspect installations of fire alarm systems, AES subscriber units, and bi-directional amplifiers

Required Knowledge, Skills, and Abilities:

• Proficiency with Microsoft Office
• Knowledge of mechanical tools, specific meters, and department-issued technology
• Exhibit strong judgment, communication skills, including written and interpersonal
• Technically skilled in the installation and maintenance of fire alarm/low-voltage systems
• Excellent organization, problem solving, and data processing/analytical skills
• Flexibility to work outside normal business hours and work outside of an office setting
• Ability to plan and execute work independently
• Ability to work outside normal business hours to support field inspections, outages, and station alerting maintenance
• Knowledge of WAN/LAN
• Skilled in delivering training programs
• Ability to read/interpret plans, wiring diagrams, and specifications and communicate requirements to engineers, contractors, and facility representatives
• Ability to distinguish colors
• Perform significant field work on construction sites, with the need to climb ladders and work in tight spaces.
• Onsite attendance is required

Minimum Requirements:

• Training in electronics, telecommunications, electrical/electronic engineering technology, or equivalent military/technical training
• Two (2) years of hands-on experience installing, commissioning, inspecting, testing, and maintaining fire alarm/low-voltage systems under a licensed systems technician or journeyman
• Valid driver's license
• Basic WAN/LAN familiarity
• Excellent written and verbal communication

Preferred Qualifications:

• Five (5) years of hands-on experience installing, commissioning, inspecting, testing, and maintaining fire alarm/low-voltage systems under a licensed systems technician or journeyman
• Massachusetts Systems Technician – Class D (SD) License
• NICET Fire Alarm Systems – Level II
• Familiarity with 780 CMR Massachusetts State Building Code applications as they pertain to fire alarm and in-building emergency responder radio coverage (ERCES/BDA) plan review and testing
• Familiarity with NFPA 70, NFPA 72, and NFPA 1221

Full Salary Range: $66,475 - $87,012 annually, full-time, exempt, with an excellent benefits package

To apply, please visit:(Use the "Apply for this Job" box below). or send resume and cover letter to:
City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Open until filled, applications received prior to or on FRIDAY, August 28, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to:
City Hall, Human Resources, Room 109, , Hiring.