Bilingual Administrative Support Specialist; Spanish - Healthy Families

Benefits at Eliot

We prioritize your well‑being, work‑life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company‑paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

We are seeking a Bilingual Administrative Support Specialist (Spanish) to join our Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) division. The role supports our Healthy Families program, a pregnancy and parenting education initiative designed to help young, first‑time parents create a stable, nurturing environment for their child.

The ideal candidate is independent, a team player, possesses strong communication skills, and is sensitive to the needs of families from diverse cultural and linguistic backgrounds.

• Provide administrative and receptionist support; coordinate groups and events including faxing, photocopying, mail, scanning, filing, and phone calls.
• Maintain active participant paper files, open new cases, and discharge closed files.
• Update and manage the client database and electronic medical records accurately.
• Receive referrals (calls and emails), contact referral sources, and communicate with referred families.

• High school diploma or equivalent with demonstrated administrative and reception experience.
• Strong interpersonal, communication, and organizational skills.
• Familiarity with electronic medical records and computer literacy.
• Physical and mental demands include frequent walking, standing, bending, reaching, and lifting as required.
• Must have a valid driver’s license and reliable transportation to and from work and for community service provision.
• Bilingual/fluent in Spanish.

Monday‑Friday, 9 am‑5 pm

Hourly Rate: $20.41 USD

At Eliot, we are committed to supporting you at every stage of your career. We provide opportunities for growth, purpose, and community while fostering an inclusive workplace that encourages belonging and advancement into leadership roles.