CASE Manager – FAMILY Preservation Project; Worcester

Overview

CLA seeks a case manager who will be part of a team helping parents involved with the Massachusetts Department of Children and Families (DCF) to keep families together.

• Conduct clinical intakes to determine points of vulnerability and areas of advocacy.
• Perform intensive case management, including providing clients with hands‑on support accessing community resources and services, and follow‑up with team members and clients on tasks.
• Advocate with DCF and community organizations to advance clients’ needs, including supporting clients during DCF home visits and other meetings as needed.
• Help facilitate weekly clinical meetings with FPP team members to determine how the team can best support clients.

• College graduate. MSW or BSW strongly preferred.
• Fluency in Spanish preferred.
• Demonstrated concern for and commitment to the goals of legal aid and to working for low‑income people.
• Ability to develop and maintain knowledge of community resources.
• Ability to be part of an interactive, supportive team with high expectations.
• Ability to multi‑task, operate independently and problem‑solve in real time.
• Strong written and oral communication skills.

The starting salary for this position is $53,140, which is based on a union scale and adjusted upward depending on experience to a maximum of $84,340. CLA offers a very generous benefits package that includes:

• 401(k) with employer‑paid contribution
• low‑cost health insurance (medical, dental, and vision) for employees and their dependents
• paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays)
• relocation stipend
• CLA has a hybrid work environment and requires staff to work in the office at least three days per week.

Please submit your resume and cover letter online on our website. Alternatively, you may mail your application to Human Resources Director, Community Legal Aid, 370 Main Street, Worcester, MA 01608.