Community Based Services Advocate

Job Details

Job Location:

YWCA Central Massachusetts - Worcester, MA 01608
Education Level: High School
Salary Range: $20.00 - $21.50
Hourly

Travel Percentage :
Negligible

Job Shift: Day
Job Category:
Nonprofit - Social Services

Job Title:

Community Based Service Advocate
Department:
Domestic Violence

Reports to:

Manager of DV Services
Effective Date:
January 2025

Schedule:

Monday through Friday, 8:30 am - 4:30 pm
Remote Position:
No

As a Community Based Service Advocate, you will provide critical services to victims of domestic violence to include crisis intervention, advocacy, counseling, and education, with a focus on promoting healthy, non-violent relationships within the community.

None

• Provide crisis intervention services and individual/group advocacy to victims of domestic violence in both community and agency settings
• Assess and identify high risk clients, facilitating access to shelter and related services
• Develop and maintain strong partnerships with schools, community organizations and faith-based groups to support collaborative efforts and provide community education
• Deliver educational presentations and training on topics such as health relationships, child abuse, bullying, teen dating violence, and domestic violence
• Promote community wide attitude shifts towards healthy, non-violent relationships and address factors that condone intimate partner violence
• Maintain accurate and confidential client records in compliance with agency policies
• Collect and maintain require statistics for funding and reporting purposes
• Attend agency meetings, in service trainings, and community education events
• Maintain and update community resource contacts to support clients
• Adhere to all YWCA and related agency policies and procedures
• Other tasks as assigned by the Manager

• Multi-lingual / Bilingual preferred.
• Experience working with diverse populations and understanding of cultural sensitivities
• Proven ability to collaborate effectively with professionals and teams
• Strong ability to maintain professional boundaries and client confidentiality
• Empathetic, non-judgmental, and skilled in active listening
• Excellent written and oral communication skills
• Familiarity with community resources and networks
• Proficient in computer skills, including data entry and documentation
• Public speaking experience, with the ability to engage diverse groups of all ages preferred

• Knowledge and experience in domestic violence advocacy, crisis intervention, and victim services.
• Familiarity with criminal justice processes and an understanding of high-risk cases in domestic violence situations.
• Experience working with diverse populations and understanding of cultural sensitivities.
• Experience working with community resources and collaboration with law enforcement agencies is highly preferred.

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift presentation supplies up to 50 lbs for outreach events